Vpower68 takes your privacy seriously. Find out exactly how we collect, use, store, and protect your personal data in accordance with the Personal Data Protection Act 2010 (Malaysia PDPA).
Important Note: This Privacy Policy describes vpower68's personal data management practices and forms part of the overall agreement between you and our platform. Please read it carefully. By using the vpower68 platform, you agree to the terms of this Privacy Policy. If you have any questions, our support team is available in Bahasa Melayu and ready to assist at support@vpower68.click.
Vpower68 (operating under the domain vpower68.click) is an online betting and entertainment platform serving users in Malaysia. We are committed to protecting the privacy and personal data security of all our members and platform users.
This Privacy Policy is drafted in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA Malaysia) and details how vpower68 collects, uses, stores, discloses, and protects your personal data when you use our platform, services, and website.
This policy applies to all users of the vpower68 platform – including registered members, casual visitors browsing our website without an account, and anyone who interacts with us through communication channels such as email, live chat, or WhatsApp.
By registering an account or continuing to use the vpower68 platform, you acknowledge that you have read and understood this Privacy Policy, and agree to the processing of your personal data as described herein.
Vpower68 collects various categories of personal data depending on how you interact with our platform. The following are the main categories of data we may collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Full name, identification card number (for verification purposes) | Mandatory |
| Contact | Malaysian phone number, email address | Mandatory |
| Financial | Bank account/eWallet details for withdrawals, transaction records in MYR | Mandatory |
| Technical | IP address, device type, web browser, login session data | Automatic |
| Usage | Games played, bets placed, pages visited | Automatic |
| Communications | Live chat conversation records, emails sent to support | Situation |
We only collect data that is strictly necessary for the purposes outlined in section 4 of this policy. vpower68 does not collect sensitive data such as your health information, religious beliefs, or political views.
Vpower68 collects your personal data through several different methods depending on how you interact with our platform:
Vpower68 uses collected personal data only for legitimate and specific purposes. The following are the primary ways your data is used:
vpower68 does not use your personal data to make automated decisions that negatively impact you without human oversight, and we do not use your data for third-party advertising purposes.
Vpower68 does not sell your personal data to any third party for marketing or commercial purposes. However, in certain circumstances, we may need to share some of your data with the following parties for legitimate operational purposes:
In all data-sharing instances, vpower68 ensures that recipient parties uphold data protection standards comparable to our own, and that they use the data solely for the permitted purposes.
Vpower68 implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or accidental disclosure.
That said, we want to be transparent: no security system in the world is 100% impenetrable. If you suspect that your vpower68 account has been accessed without authorisation, please contact our support team immediately.
Vpower68 uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions properly. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Mandatory | Login session, security, and core platform functionality cookies required for operation | Session / 30 days |
| Preferences | Saving your language preferences, display settings, and interface preferences | 1 year |
| Analytics | Collects aggregated platform usage data for improvement purposes (no individually identifiable information) | 2 years |
| Security | Detecting and preventing fraudulent activity, bots, and unauthorized access | Session / 7 days |
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the vpower68 platform. Essential cookies cannot be disabled as they are required for the platform's core operations, including the security of your login session.
Vpower68 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law.
Under the Personal Data Protection Act 2010 (PDPA Malaysia), you have a range of rights regarding the personal data held by vpower68. We respect and facilitate the exercise of these rights:
To exercise any of the rights listed above, please contact us by email at support@vpower68.click by clearly stating your request along with the required identity verification information. All requests will be carefully processed within the timeframe stipulated by Malaysia's PDPA.
The vpower68 platform is exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
During the account registration process, we require age verification and reserve the right to request proof-of-age documents if there is any doubt. Should we find that personal data belonging to an individual under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account.
If you as a parent or guardian believe that your underage child has registered or used the vpower68 platform, please contact us immediately at support@vpower68.click so we can take appropriate action without delay.
The vpower68 platform may contain links or integrations with third-party services such as casino game providers, and payment processors including DuitNow, Touch 'n Go eWallet, GrabPay, FPX (Maybank2u, CIMB Clicks), Boost, and ShopeePay.
This Privacy Policy applies solely to the vpower68 platform itself. vpower68 is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read the Privacy Policy of each third-party service you use separately.
For payment providers integrated with our platform, data shared is limited strictly to what is necessary for processing your financial transactions, and those providers are bound by strict confidentiality and data protection agreements.
Vpower68 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. The date of the most recent amendment will always be displayed at the top of this page.
For significant amendments that affect your rights, vpower68 will endeavour to provide you with reasonable prior notice via in-platform notifications or an email to the address registered to your account before the changes take effect.
We encourage you to review this Privacy Policy periodically. Your continued use of the vpower68 platform following any amendments to this Privacy Policy will be considered your acceptance of the latest version.
The current version of this Privacy Policy is effective from July 2026. Previous versions are available upon request by emailing support@vpower68.click.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how vpower68 handles your personal data, we encourage you to reach out to us directly:
We will endeavor to resolve any privacy-related queries or complaints fairly and within a reasonable timeframe. If you are not satisfied with our response, you have the right to submit a complaint to the Malaysia's Personal Data Protection Department (JPDP) which is the regulatory body for Malaysia's PDPA.
Our Privacy Commitment
Data protection is more than a legal obligation for us – it is a core part of vpower68's commitment to the trust and security of our Malaysian members.
All of vpower68's personal data management practices are designed and implemented in accordance with the Personal Data Protection Act 2010 (Malaysia PDPA). This is not optional — it is a legal obligation that we take seriously and comply with fully across every aspect of our operations.
Every bit of data transmitted between your device and vpower68's servers is protected by 256-bit SSL encryption – the same standard used by Malaysia's leading banks. Your login credentials, RM transaction details, and personal data cannot be read by unauthorised parties during transmission.
Vpower68 has never and will never sell, rent, or share your personal data with advertisers, marketing companies, or any other third parties for commercial purposes without your explicit consent. Your data belongs to you – we only use it to deliver the services you request.
You have the full right to access, correct, or request the deletion of your personal data held by vpower68 — rights guaranteed under Malaysia's PDPA 2010. Contact us at support@vpower68.click and we will process your request within the timeframe stipulated by law.
For stronger account protection, vpower68 offers two-factor authentication (2FA), which can be enabled in your account settings. With 2FA active, even if someone knows your password, they will not be able to log in without the verification code sent to your Malaysian phone number.
Your personal data is stored in a server environment protected by multiple layers of security controls. Internal access to member data is restricted to staff who require it solely for their operational duties, with a comprehensive audit trail logging system in place for every access.
Your Rights
As a vpower68 member residing in Malaysia, you are protected under the Personal Data Protection Act 2010, which grants you the following rights over your personal data.
Request a copy of all personal data vpower68 holds about you. Requests are processed within 21 working days via email to support@vpower68.click.
Correct inaccurate or incomplete personal data through your account settings or by contacting our support team.
Request that we stop processing your data for specific purposes, such as marketing communications, through your account notification settings.
Under certain circumstances, request the deletion of your personal data. Data that must be retained for compliance with Malaysian law will be exempt from deletion.
Object to the processing of your data for specific purposes, including direct marketing. Such requests will be honoured and acted upon without undue delay.
If you are dissatisfied with vpower68's response to your privacy request, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).
Technical Security
We continually invest in the latest security infrastructure to ensure your personal data and MYR financial transactions remain protected at all times.
Many of us sign up to various online platforms without fully understanding what happens to our personal data. At vpower68, we want to do things differently – we want you to genuinely understand how your data is managed, rather than just clicking "I Agree" and moving on. That's why we've written this Privacy Policy in plain, straightforward language, free from the confusing legal jargon that typically fills these documents.
One of the most common questions from new vpower68 members is: "Is my bank account information safe?" The answer is yes – and here's why. When you register a bank account number or eWallet number (Touch 'n Go, GrabPay, Boost, ShopeePay) for withdrawing your winnings in MYR, that information is stored in encrypted form using the same encryption standards employed by Malaysian banking institutions. No one within the vpower68 organisation, including technical staff, can view your full bank account number – only the last few digits are displayed for verification purposes during the withdrawal process.
On the topic of cookies, we understand that many users in Malaysia are uncomfortable with the idea of being "tracked" while browsing online. The cookies vpower68 uses are not designed to monitor your activity outside our platform. Our analytics cookies collect aggregated data that cannot be used to identify you as an individual — for example, we may know that 60% of users access the platform via Android smartphones, but we do not know that "Ahmad bin Ali from Kuala Lumpur" is using a specific Samsung Galaxy. This aggregated data helps us improve the overall performance and user experience of the platform.
Regarding the Know Your Customer (KYC) procedure we conduct, we want to be transparent about why it is required and how the information is used. When you make your first withdrawal or when a transaction exceeds a certain threshold, vpower68 may request a copy of your MyKad or passport for identity verification. This is not something we devised ourselves – it is an anti-money laundering (AML) compliance requirement mandated by Malaysian financial law for all financial platform operators. Documents submitted for this KYC process are stored securely and are only accessible to our authorised compliance team – not general customer support staff or any third parties.
One aspect of data protection that users often overlook is account security on their own end. vpower68 can implement the most advanced security systems available, but if you use a weak password, reuse the same password across multiple platforms, or share your login credentials with others, the risk of your account being compromised remains high. We strongly recommend: use a strong password (combining uppercase letters, lowercase letters, numbers, and symbols), enable the two-factor authentication (2FA) we provide, and never share your vpower68 account password with anyone — including individuals claiming to be vpower68 staff. Our team will never ask for your password through any communication channel.
Regarding communications from vpower68 – we may send you transaction notifications, account security information, or promotional updates. You can manage the types of notifications you receive through your account settings. If you prefer not to receive marketing communications, you can unsubscribe at any time with ease. However, communications related to account security and financial transactions are essential and cannot be disabled, as they exist for your own protection.
Finally, we want to emphasize that vpower68's commitment to data privacy is not static — it continues to evolve alongside changes in technology, emerging cybersecurity threats, and developments in Malaysia's data protection laws. Our team keeps up with the latest in cybersecurity and data protection to ensure our practices remain relevant and effective. We also actively welcome feedback from our members regarding privacy concerns — every piece of feedback we receive is taken seriously and considered in the ongoing improvement of our privacy policies and practices.
The trust of over 500,000 active vpower68 members from across Malaysia – from Johor Bahru to Kota Kinabalu, from Kuala Lumpur to Kota Bharu – is the strongest testament that our commitment to privacy and data security goes beyond words on a page. It is a core value we live by every day, reflected in every decision we make as a platform. Register today with full confidence that your privacy and data security are in safe hands with vpower68.
Frequently Asked Questions
Have more questions about how we handle your data? Reach our 24/7 support team via live chat or email.
Responsible Gaming
The data you share with vpower68 also helps us provide more effective responsible gambling tools — another way we use your data for your own benefit, not purely for commercial gain.
Learn MoreYour usage pattern data helps the vpower68 system proactively suggest appropriate betting and deposit limits – smarter protection based on your actual activity patterns, rather than a generic one-size-fits-all limit.
If you activate the self-exclusion or self-break feature, this information is handled with complete confidentiality and is not disclosed to any external party. Your privacy when using responsible gambling tools is fully assured.
The age verification information you provide is used to ensure that the vpower68 platform is accessible only to individuals aged 18 and above — protecting minors and teenagers from inappropriate access.
Aggregated data that cannot identify any individual is used to understand overall platform usage patterns and to continuously improve security features and responsible gambling tools for all members in Malaysia.
Join With Confidence
Backed by a clear privacy policy, data protection in line with Malaysia's PDPA 2010, and 256-bit SSL encryption – register for a vpower68 account with full confidence that your personal data is in responsible hands.